We collect data only for a defined purpose.
We do not sell personal data.
You can exercise privacy rights through info@itronecs.com.
Who is responsible?
Itronecs B.V., Rechtzaad 15, Unit 116, 4703 RC Roosendaal, the Netherlands, is the controller for the processing described here. Privacy questions can be sent to info@itronecs.com.
Data we process
Depending on your use, we process account and contact data, company details, billing and delivery addresses, order and payment status, communications, quote and RMA information, and technical data required to operate the website securely.
- Name, business email, telephone number and organisation.
- Address, order, invoice, quote and return information.
- Account, language, currency, session and security information.
- Messages submitted through forms or customer service.
Purposes and legal bases
We process data to perform contracts and pre-contractual requests, comply with legal obligations, protect legitimate business and security interests and, where required, on the basis of consent.
- Account, order, payment, delivery and after-sales management.
- B2B verification, quotations and business communication.
- Fraud prevention, security logging and abuse prevention.
- Marketing only where a valid legal basis or consent exists.
Recipients and processors
Data is shared only where necessary with providers such as payment, hosting, email, logistics, accounting and IT partners, or where required by law. They may process data only according to their role and applicable agreements.
Retention and international transfers
We keep data no longer than required for its purpose. Accounting, tax, warranty, dispute and security obligations may require longer retention. Where data is processed outside the EEA, an approved transfer mechanism and safeguards are used.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to processing. Consent can be withdrawn at any time. We may verify identity before fulfilling a request.
- Email info@itronecs.com with the subject Privacy.
- You may complain to the Dutch Data Protection Authority.
- Decisions with legal effect are not made solely by automation without appropriate safeguards.
Changes
This policy may change when our services, providers or applicable law change. The current version and update date will be published here.
Contact Itronecs and include the policy title and subject of your question. Statutory rights that cannot legally be restricted remain fully applicable.